Little Olive Tree is not required to issue a refund for wholesale orders for general reasons, such as change-of-mind or other general reasons. Some types of goods are exempt from being returned due to hygiene reasons. We reserve the right to either accept or deny a request for a refund.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us and send your item to: PO Box 572, Cambridge 3450.
To return your product, you should send your product to: PO Box 572, Cambridge 3450.
You will be responsible for paying for your own delivery costs for returning your item. Delivery costs are non-refundable. If you receive a refund, the cost of return delivery will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are sending an item of high value you should consider using a trackable delivery service or purchasing delivery insurance. We don’t guarantee that we will receive your returned item.